Privacy Policy

Sempra U.S. Gas & Power, LLC is committed to keeping our visitors informed about how we use the information we gather on our web site at www.SempraUSGP.com (the "web site"). By using our web site or obtaining any product or service through our web site, you agree to the collection and use of information as set forth in this policy. If you do not agree to this policy, please do not use the web site.

Please be aware that other sites accessible through Sempra U.S. Gas & Power, LLC's web site (including, without limitation, our subsidiaries' web sites) have their own privacy policies and data collection, use, and disclosure practices. The information practices of those other sites linked to Sempra U.S. Gas & Power, LLC's web site are not covered by this privacy policy.

I. Information We Collect and How We Use It

In order to better provide you with products and services, Sempra U.S. Gas & Power LLC's web site collects two types of information: Personal Information and Non Personal Information.

Personal Information: "Personal Information" refers to information that lets us know the specifics of who you are and can be used to identify, contact, or locate you. You may choose not to provide any Personal Information and you will still be able to access most portions of the web site. However, Personal Information may be collected from visitors seeking to obtain services offered by Sempra U.S. Gas & Power, LLC on this web site, such as:

  • Applications regarding possible employment; and
  • Requesting to be included on mailing, email, texting, landline telephone, or cellular telephone lists of Sempra U.S. Gas & Power, LLC, as may be described in more detail on this web site from time to time.

Examples of Personal Information you may submit include your name, mailing address, telephone number, mobile phone number, email address, and other identification and contact information. We may also collect certain financial account information (if you choose to provide it), as well as other types of information that you may have entered into employment applications.

Sempra U.S. Gas & Power, LLC uses this Personal Information to provide services, conduct its business, and improve our visitors' experience on our web site.

Non Personal Information: "Non Personal Information" refers to information that does not identify a specific individual by itself or in combination with other Non Personal Information. Sempra U.S. Gas & Power, LLC may collect Non Personal Information.

Do Not Track: At this time, our web site does not respond to Do Not Track (DNT) signals sent from your web browser. Additionally, we use a variety of third-party services to help provide our services and to help us understand the use of our web site. These third-party service providers may collect information sent by your browser as part of a web page request, even if you have enabled your browser's DNT functionality.by using cookies, clear GIFs, or through the collection of traffic data.

Cookies: Sempra U.S. Gas & Power, LLC's web site may send cookies to your computer or other device to allow us to monitor the individual's use of the site. No attempts are made to identify individual users unless actions are taken to identify yourself by an "opt in," for example:

  • Individual services are requested;
  • Application is made regarding possible employment;
  • Inclusion on a Sempra U.S. Gas & Power, LLC mailing list is requested;
  • Illegal behavior or unauthorized activities are suspected; or
  • User identification is required under law.

Cookies are used to improve the usefulness of our web site for our visitors.

Clear GIFs: At times, we work with third party service providers that employ clear GIFs (also known as pixel tags, single pixel GIFs, web beacons or action tags). Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies, which are used to track the online movements of our users. We also use clear GIFs to gather and compile information so that we may better customize our services to you. Clear GIFs may identify individual users in combination with previously provided Personal Information.

Traffic Data: Sempra U.S. Gas & Power, LLC automatically collects and maintains statistical information from our web site's data logs that concern web site activity, navigation, network traffic flow, and volume ("Traffic Data"). Examples of Traffic Data include the following:

  • Name of the domain, or URL, from which the visitor accesses the Internet (e.g., "a company.com"; "a school.edu"; or "an agency.gov");
  • Internet Protocol ("IP") Number;
  • Type of web browser used;
  • Web pages visited; and
  • Date and time this web site is visited.

Our primary purpose for collecting Traffic Data is to optimize the usefulness to visitors of our web site. Traffic Data is also helpful in permitting us to improve the overall user experience on our web site. Traffic Data may identify individual visitors in combination with previously provided Personal Information.

II. Sharing Your Information with Third Parties

Sempra U.S. Gas & Power, LLC will not, without your consent, share your Personal Information with third parties for their commercial purposes except that Sempra U.S. Gas & Power, LLC may share your Personal Information with third-parties, including certain affiliated companies (consistent with applicable laws and regulations) or other trusted businesses solely in order to enable them to perform services for Sempra U.S. Gas & Power, LLC related to Sempra U.S. Gas & Power, LLC's own business purposes (subject to confidentiality and security obligations).

Compliance with Laws and Public Safety: Sempra U.S. Gas & Power, LLC may also disclose Personal Information if we believe in good faith that such disclosure is necessary to comply with relevant laws or to respond to subpoenas or warrants served on us or to protect or defend the rights, property, or safety of our users, others, and ourselves. Sempra U.S. Gas & Power, LLC may be required by law enforcement or judicial authorities to provide Personal Information to the appropriate governmental authorities. We will disclose Personal Information upon receipt of a court order or subpoena or to cooperate with a law enforcement investigation. Sempra U.S. Gas & Power, LLC fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. Sempra U.S. Gas & Power, LLC reserves the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

Mergers and Acquisitions: In the event of a merger, consolidation, or sale or transfer of all or substantially all of the assets or business of Sempra U.S. Gas & Power, LLC, one of the assets that would generally be transferred is the information we collect from our visitors and customers (including both Personal Information and Non Personal Information). However, the use of this information by any successor entity would still be governed by the terms of this policy, as amended from time to time, including any amendment after such transaction.

III. Information Security Practices

Sempra U.S. Gas & Power, LLC uses commercially reasonable efforts to prevent third parties from acquiring, altering, or destroying information made available to Sempra U.S. Gas & Power, LLC through this web site. These efforts include monitoring network traffic to identify unauthorized attempts to upload or change information and under some circumstances encrypting sensitive information using Secure Socket Layers ("SSL") or other comparable technology. Monitoring also occurs to prevent any activity that is illegal, or which may subject Sempra U.S. Gas & Power, LLC to legal liability or damage. Sempra U.S. Gas & Power, LLC is committed to maintaining the web site's security and its ongoing compliance with law so that this service will remain available to all visitors.

Although Sempra U.S. Gas & Power, LLC takes commercially reasonable efforts to prevent unauthorized third parties from acquiring Personal Information submitted to Sempra U.S. Gas & Power, LLC on this web site, an unlawful interception or acquisition by a third party may still be possible.

IV. Links

This web site may provide links to various governmental, industry association and other third party web sites or materials. These links are provided for information purposes only. Sempra U.S. Gas & Power, LLC does not endorse any advice, goods or services offered by third parties. To the extent third party materials contain assertions of fact, recommendations, or any other interpretations or advice, the third party is solely responsible for the content of the third party site, and Sempra U.S. Gas & Power, LLC makes no representation as to the accuracy, completeness or fitness for any purpose or use thereof. Further, Sempra U.S. Gas & Power, LLC has not verified the privacy policies applicable to third party web sites or hosted materials, or determined what actions such parties will take regarding the privacy of visitors. Accordingly, you should carefully review the privacy policies of any third party sites accessible from any Sempra U.S. Gas & Power, LLC web site. In no event shall Sempra U.S. Gas & Power, LLC be responsible for any third party content, policies or actions. Sempra U.S. Gas & Power, LLC encourages you to ask questions and to be very cautious before you disclose your Personal Information to third parties.

V. Changes to This Privacy Policy

Sempra U.S. Gas & Power, LLC reserves the right, at any time, and without notice, to add to, change, modify, or update this Privacy Policy by posting a revised policy on this web site. Any revised Privacy Policy shall be effective immediately on posting. However, any time this policy is updated, the date of modification will be posted.

VI. Disclaimer

Sempra U.S. Gas & Power, LLC is not responsible in the event that any password provided to a user is obtained by a third party or for any unlawful activities in connection with this web site. In the event a user believes any password has been obtained without permission by third parties, or if the visitor has other privacy concerns, the user should contact Sempra U.S. Gas & Power, LLC immediately so the password can be changed, or other steps taken as appropriate. This notification should be made to our Webmaster, Andy McHargue at: AMchargue@SempraUSGP.com.

VII. Questions or Comments

If you have any questions or comments regarding (a) our web site Privacy Policy, or (b) any other questions about this web site, Sempra U.S. Gas & Power, LLC or its services, please contact Sempra U.S. Gas & Power, LLC by e-mail at Webmail@sempraglobal.com, by phone at (866) 257-1298, or by regular mail at 101 Ash St., San Diego, CA 92101-3017.

Please note, however, that information regarding these contacts or correspondence with Sempra U.S. Gas & Power, LLC may be retained in a file that is specific to you.

Last updated December 5, 2013